Awesome Reviews From Our Amazing Customers

First time using Alliance after several failed attempts by others to provide honest and professional plumbing work/prices. Jake was a... read moreFirst time using Alliance after several failed attempts by others to provide honest and professional plumbing work/prices. Jake was a pleasure to deal with understanding my issue; getting me a quote, setting up the appointment and having Charles do the repair. Absolutely pleased with Charles' work, appearance, professionalism and thoroughness. He really cared about the job and our home! I am hooked on Alliance and will definitely refer others! Thank you making our repair quick and effortless! Outstanding! Update: Used Alliance again for an emergency gas grill leak and this time it was Robert's turn to visit our humble abode. Once again, absolutely pleased by the text notifying me he was on his way, professional appearance, personable and took great care in handling our possessions in order to complete the job. Efficient, easy to talk to and obviously extremely knowledgeable. I could not be happier with Alliance! They are always welcomed in my home! October 2023 Update: Once again I contacted Jake about strange ghostly sounds coming from one of our toilet tanks! Turns out it wasn't a ghost after all, but the toilet seal which was leaking and causing the float to act as if a flush was happening....this procedure happened every 3 minutes!! Between the efforts of Tommy & Pete on 2 separate occasions, the toilet had to be replaced instead of spending more money to replace the parts. Jake went above and beyond to make the replacement much more affordable given what we had been through with this experience. KUDOS to Jake, Tommy & Pete for their outstanding teamwork and level of communications throughout! I would HIGHLY recommend Alliance Service Pros to anyone needing any Plumbing/Heating repairs or replacements! A+++++ read less

This company is the best....will always use them. Thank you so much

They came out quickly (on a Saturday!) to take care of a clogged toilet. When we realized a pipe was... read moreThey came out quickly (on a Saturday!) to take care of a clogged toilet. When we realized a pipe was going to need to be dug up, Tom hand dug it so as not to disturb the surrounding area. Very happy to say that he took care of our issue quickly and efficiently. Will definitely use again. Highly recommend. read less

We can be so quick to leave a negative review so im kind of late with this review. I kind... read moreWe can be so quick to leave a negative review so im kind of late with this review. I kind of don’t wanna have my favorite plumber booked up but Tom is super honest and straightforward and has done amazing work. He is seriously the best and i just wanna say thank you for everything you do!!!! and you’re the best!!!. read less

On time, friendly, jesse explained entire process and completed, including cleaning up in a very timely manner. Would... read moreOn time, friendly, jesse explained entire process and completed, including cleaning up in a very timely manner. Would absolutely use them again and recommend to others read less

They were amazing from start to finish! I had major work to be done throughout my home over the course... read moreThey were amazing from start to finish! I had major work to be done throughout my home over the course of two months and they are patient & accomodating throughout it all. They were very trustworthy and reasonable in their pricing. Thank you to their entire team! read less

It was fine, and take some time to fix it.

Ok

Very professional. Dottie was great. She set up the appointment. The tech was on time. Professional, cleaned up and removed... read moreVery professional. Dottie was great. She set up the appointment. The tech was on time. Professional, cleaned up and removed old toilet. I recommend this company 👌 read less

Timely and courteous service. A little pricey but happy with the results.

Mark was prompt, pleasant and professional . He reviewed the scope of work with my husband and gave us... read moreMark was prompt, pleasant and professional . He reviewed the scope of work with my husband and gave us the price. Once we approved the work, it was completed and we were very satisfied. read less

I used them previously and they did such a great job that I hired them again today

Jordon came and did camera sewer line inspections both my properties and I would give him ⭐️⭐️⭐️⭐️⭐️ all day long!!!

I was able to connect with Alliance via a third-party provider and I am so glad. They were very responsive... read moreI was able to connect with Alliance via a third-party provider and I am so glad. They were very responsive and accommodating to my schedule and also notified me when there was an issue with my initial technician. My newly assigned service technician, Tom, was great. He let me know that the issue would require a full replacement and not the repair that I had anticipated. He also gave me several options that would work best for me. The entire process was completed within one day and exactly as expected. I would definitely use Alliance again for a future plumbing issue. read less

Andrew came and replaced our water heater. He was very courteous and professional. Mike came initially for the estimate and... read moreAndrew came and replaced our water heater. He was very courteous and professional. Mike came initially for the estimate and then I spoke with the office staff for billing and scheduling. They were awesome too. I Highly recommended this company! read less

Arrived promptly within 2 hour time frame provided during initial phone call. Performed emergency repair due to pipe burst.... read moreArrived promptly within 2 hour time frame provided during initial phone call. Performed emergency repair due to pipe burst. Technician Tom was absolutely fantastic, professional and knowledgeable. Also performed drain cleaning service for wife in laundry room. In and out - Thanks Alliance Service Pros! It's in their name! 5 stars plus. read less

Alliance is a top notch company with excellent technicians. They are responsive, professional, and fairly priced. I would highly recommend them.

I dont regularly leave reviews, but when a company is so deserving I make it a point. Alliance is... read moreI dont regularly leave reviews, but when a company is so deserving I make it a point. Alliance is top notch, a well run company with excellent service technicians. I highly recommend them. This is the second time I have used them. (Pipe burst and then new water heater).
I can't say enough about Tom and secondly Charles.

You will not be disappointed!!

Thank you again for the great service you provided.

Elaine Hopper read less

I had a utility sink installed by Alliance. The first service rep that came out completed the install incorrectly. I... read moreI had a utility sink installed by Alliance. The first service rep that came out completed the install incorrectly. I called them back and Alliance sent out a more seasoned plumber to fix the mistake. Overall they were prompt and the work was completed properly the second time. I was not charged for services a second time and it was covered under their warranty. I appreciate the quick turn around. The service tech was also professional and apologized for the work not being done correctly the first time. read less

Prompt and professional service. Tech made sure to go over what was needed to repair the piping in our facility... read morePrompt and professional service. Tech made sure to go over what was needed to repair the piping in our facility and the cost before any repairs were made. Once repairs were made tech made sure to go over repairs again and made sure we were 100% satisfied with repairs. Customer ********************** was excellent and Alliance will be our plumbing vendor going forward. read less

I suddenly had very low water pressure throughout my home. I needed a professional plumbing service and quick. Alliance Service... read moreI suddenly had very low water pressure throughout my home. I needed a professional plumbing service and quick. Alliance Service Pros sent someone out the same day. Andrew diagnosed the cause and repaired it in a short amount of time. He tested the system before he left to make sure all was running well. I would highly recommend this company for the outstanding good service and the immediate response. Thank you, Alliance! read less

I suddenly had very low water pressure throughout my home. I needed a professional plumbing service and quick. Alliance Service... read moreI suddenly had very low water pressure throughout my home. I needed a professional plumbing service and quick. Alliance Service Pros sent someone out the same day. ****** diagnosed the cause and repaired it in a short amount of time. He tested the system before he left to make sure all was running well.I would highly recommend this company for the outstanding good service and the immediate response. Thank you Alliance! read less

We had an emergency at our church and found them through referrals. They were prompt, professional, clean, and very courteous.... read moreWe had an emergency at our church and found them through referrals. They were prompt, professional, clean, and very courteous. We would definitely use them in the future. Thank you Alliance. read less

I contacted this plumbing service to install a water line from the hot water tank to the fridge. The rooms... read moreI contacted this plumbing service to install a water line from the hot water tank to the fridge. The rooms were back to back and required a small hole through the wall plus patching into the cold water line. The technician did a good job and was able to arrive the same day I called. I appreciated the responses. I did feel the quoted price was too steep for the job that was performed. It was not a difficult problem as a matter of fact it was a simple task. On top of the high price I was not given an itemize break down for parts and service. I broke my own rule of not consulting several companies. However the performance was good. read less

The technician who arrived to install my dishwasher was very knowledgeable, helpful, able to answer all my questions and very... read moreThe technician who arrived to install my dishwasher was very knowledgeable, helpful, able to answer all my questions and very patient. This was my first time using this company and I would highly recommend it to anyone. read less

Charles was absolutely fantastic. Showed up during the window provided & gave me an estimate before starting any work. He... read moreCharles was absolutely fantastic. Showed up during the window provided & gave me an estimate before starting any work. He had the pieces needed in his van and was out of here in about an hour to fix our sink pipe. Highly recommend. They also email all invoices and work done which is nice. read less

We have had to call on Alliance several times for service. Most recently they were called due to a leak... read moreWe have had to call on Alliance several times for service. Most recently they were called due to a leak in the bathtub faucet. They provided great service. From the dispatcher scheduling and keeping us up to date on arrival etc., to the technician coming. He explained everything. He provided options for the service with pros and cons of each. He was efficient in the work and very tidy in the clean ups. I feel very comfortable about what was explained and what was done. Very satisfied with everything and would definitely call on them again although I am hoping I won’t need to (smile). read less

**** covered for a plumber that called out sick today. **** went above and behind the call of duty on... read more**** covered for a plumber that called out sick today. **** went above and behind the call of duty on this job. You had to enter my crawl space through a small opening and it was about 2 ft deep so he had to ****** the whole time he was making repairs. He not only made that repair he also found a repair needed under my kitchen sink and I was so thankful for that. My new plumbers will always be Alliance. They are very professional, keep appointments and I can't say enough wonderful things about their attitude. Thank you ****/Alliance. read less

**** covered for a plumber that called out sick today. **** went above and behind the call of duty on... read more**** covered for a plumber that called out sick today. **** went above and behind the call of duty on this job. You had to enter my crawl space through a small opening and it was about 2 ft deep so he had to ****** the whole time he was making repairs. He not only made that repair he also found a repair needed under my kitchen sink and I was so thankful for that. My new plumbers will always be Alliance. They are very professional, keep appointments and I can't say enough wonderful things about their attitude. Thank you ****/Alliance. read less

We called Alliance to do several repairs in the home. They were very professional and timely.

I hired Alliance to complete several jobs in my newly purchased home including: 1. bringing bathroom and kitchen plumbing up... read moreI hired Alliance to complete several jobs in my newly purchased home including: 1. bringing bathroom and kitchen plumbing up to code, 2. installing a garbage disposal and faucet, 3. installing a new toilet and fixing plumbing to toilet, and 4. multiple pinpoint leaks and pipe corrosion in the basement plumbing. From the start, it was such an easy and stress-free process. Communication was constant through email and text about the service dates and ETA of the team members, which was fantastic as I was traveling back and forth between my current and new home. The estimator (****) was at my home the day after I made the initial call and walked through everything with me in a friendly, well-informed, and pressure-less manner. He never tried to upsell me and, in fact, helped me prioritize the most important items to address. The plumbing technician (******) was at my house five days later with all of the required materials and worked for 8 hours on the various items. He even found and fixed another broken component while working which probably saved me additional stress and money! At the end of the service, he walked through all of the fixes, went over the warranties associated with them, and ensured my satisfaction before processing payment. He was so impressive that another contractor working on the painting in my home asked him for Alliance's business card. I would hire Alliance again for any plumbing need and would recommend them without hesitation to friends, family, strangers, or anyone else with plumbing needs! read less

I hired Alliance to complete several jobs in my newly purchased home including: 1. bringing bathroom and kitchen plumbing up... read moreI hired Alliance to complete several jobs in my newly purchased home including: 1. bringing bathroom and kitchen plumbing up to code, 2. installing a garbage disposal and faucet, 3. installing a new toilet and fixing plumbing to toilet, and 4. multiple pinpoint leaks and pipe corrosion in the basement plumbing. From the start, it was such an easy and stress-free process. Communication was constant through email and text about the service dates and ETA of the team members, which was fantastic as I was traveling back and forth between my current and new home. The estimator (Mike) was at my home the day after I made the initial call and walked through everything with me in a friendly, well-informed, and pressure-less manner. He never tried to upsell me and, in fact, helped me prioritize the most important items to address. The plumbing technician (Andrew) was at my house five days later with all of the required materials and worked for 8 hours on the various items. He even found and fixed another broken component while working which probably saved me additional stress and money! At the end of the service, he walked through all of the fixes, went over the warranties associated with them, and ensured my satisfaction before processing payment. He was so impressive that another contractor working on the painting in my home asked him for Alliance's business card. I would hire Alliance again for any plumbing need and would recommend them without hesitation to friends, family, strangers, or anyone else with plumbing needs! read less

I am so glad I followed the recommendation for this company on the Nextdoor app/site. I had a wonderful experience... read moreI am so glad I followed the recommendation for this company on the Nextdoor app/site. I had a wonderful experience from start to finish. I received excellent customer service—-something that you don’t find too often these days. My technician Charles “Chuck”Bigelow was great! He took the time to explain everything to me as he was going along without talking down to me (something that has unfortunately happened with other plumbers I have used in the past). He was very helpful and made sure to clean up after he was done. I will definitely be using this company again (and asking for Chuck) in the future for any plumbing needs! read less

We’ve used Alliance Service Pros for a few jobs at our home and we have always been very impressed by... read moreWe’ve used Alliance Service Pros for a few jobs at our home and we have always been very impressed by their employees and the jobs they do. We would highly recommend Alliance Service Pros to anyone. read less

Unclogged 2 sinks and replaced faucets

We replaced the 20 year old alcove bathtub and the wall/floor tiles along with it. Alliance Service Pros technicians were... read moreWe replaced the 20 year old alcove bathtub and the wall/floor tiles along with it. Alliance Service Pros technicians were highly professional and they completed the project in meticulous details with very experienced plumbers in a systematic and timely fashion. Project Manager Mike Hesley along with his team did a wonderful job in completing the project within budget and time frame. Though we completely relied on Mike's judgement at every detail requirement, he kept us informed at all times and monitored the work till completion with satisfaction. Alliance Service Pros were not at all inconvenienced to accommodate our schedule to work even on odd days and hours (because they provide 24x7 services anyway) it is very comforting to know their service availability round the clock in need for any emergences as well. Needless to mention this is indeed an A grade company with 5-star service providers when your needs are on their priority attention. read less

They come out here to recertify a water heater installation someone else did and took care of the permit. ... read moreThey come out here to recertify a water heater installation someone else did and took care of the permit. It's a bit expensive but the process is quick and painless. read less

Quick, professional, clean. Great communication from beginning til end.

On time and was a great help explaining issue with pipes

No nonsense and got the job done fast. No hidden fees or surprises.

I appreciated the quick response to my concern. I was impressed with the notification of the appointment and the... read moreI appreciated the quick response to my concern. I was impressed with the notification of the appointment and the follow up message with the service advisors information and made it personal. Jordan was polite, and very knowledgeable. read less

Had a problem with the draining system for the washer. Mike came on time, Diagnosed the problem, and made the... read moreHad a problem with the draining system for the washer. Mike came on time, Diagnosed the problem, and made the necessary corrections and repaired the problem. He also noticed that the Dryer Vent system was poorly installed also and I told him to repair that also. His work was High Quality and his Fit and Finish was Exceptional. Now, not only is our Laundry Room Operational, it looks very Professional also. I will be calling Alliance and Mike for all my Plumbing needs. Joe Kryston read less

Jordan from Alliance Service Pro's did an excellent job fixing my laundry sink. I will definitely use this company again. Thanks

Charles Bigelow was excellent. Very prompt service, he quickly diagnosed the gas line problem and fixed the issue. I would... read moreCharles Bigelow was excellent. Very prompt service, he quickly diagnosed the gas line problem and fixed the issue. I would recommend highly. read less

Charles Bigelow provided a great service

He worked super hard and very thorough and explained everything he was doing which i appreciate it. I recommend Tom... read moreHe worked super hard and very thorough and explained everything he was doing which i appreciate it. I recommend Tom K. such an awesome guy read less

The service from Alliance Service Pros was fantastic! Tom Kensinger was my service pro and he delivered above and beyond... read moreThe service from Alliance Service Pros was fantastic! Tom Kensinger was my service pro and he delivered above and beyond my expectations. The flower bed in front of my house next to the foudation was very soggy and water was coming through the foundation into my house; assumed a water or sewer leak. Chalres from Alliance pros investigated the situation, throughouly examined the situation, checked all township/state codes and then provided a compeitive quote. Two days later Tom was onsite for the repair, it was around 90-95 degrees. He hand dug 6 ft of earth to uncover a broken water line in the foundation. Tom overcame serveral challenges with main water line shutoff not working, significant flooding while digging to get the job down. He also brought a change of clothes, before coming into the house to not muddy up my house/basement. He repaired the waterline outside and through the house and then sealed the water line and the sewer line in the foundation in and out. He took care on digging to separate the mulch and dirt, so upon refilling the hole he could leave it as he left. Lastly, he hosed down all areas of my porch, driveway and sidewalk. Basically looked liked it was never touched. He worked 12 hours and promised to not leave until we had water that night. I have never seen this dedication from a trade professional before and my long review is a return in kind for the level of work he showed my family. They will be my go to plumbing professionals from now on. read less

Tom and Josh did excellent job I would give them 10 stars we didn't have water for 9 weeks when... read moreTom and Josh did excellent job I would give them 10 stars we didn't have water for 9 weeks when they showed up they said your getting water today and we did the company is blessed to have them as employees I will use them in the future read less

Excellent. On time, fast, well done, cleaned afterwards, preserved landscaping. Very professional.

Plumber was here on time and did everything that was planned. He even did some extra stuff that wasn’t in... read morePlumber was here on time and did everything that was planned. He even did some extra stuff that wasn’t in the estimate that had to be done and didn’t charge me extra. I’m totally happy with everything. read less

The service from Alliance Service Pros was fantastic! Tom Kensinger was my service pro and he delivered above and beyond... read moreThe service from Alliance Service Pros was fantastic! Tom Kensinger was my service pro and he delivered above and beyond my expectations. The flower bed in front of my house next to the foudation was very soggy and water was coming through the foundation into my house; assumed a water or sewer leak. Chalres from Alliance pros investigated the situation, throughouly examined the situation, checked all township/state codes and then provided a compeitive quote. Two days later Tom was onsite for the repair, it was around 90-95 degrees. He hand dug 6 ft of earth to uncover a broken water line in the foundation. Tom overcame serveral challenges with main water line shutoff not working, significant flooding while digging to get the job down. He also brought a change of clothes, before coming into the house to not muddy up my house/basement. He repaired the waterline outside and through the house and then sealed the water line and the sewer line in the foundation in and out. He took care on digging to separate the mulch and dirt, so upon refilling the hole he could leave it as he left. Lastly, he hosed down all areas of my porch, driveway and sidewalk. Basically looked liked it was never touched. He worked 12 hours and promised to not leave until we had water that night. I have never seen this dedication from a trade professional before and my long review is a return in kind for the level of work he showed my family. They will be my go to plumbing professionals from now on. read less

Charles was great , very professional and explained everything

Provided a thorough estimate and were very professional to deal with. Jake was very helpful and responded quickly to our... read moreProvided a thorough estimate and were very professional to deal with. Jake was very helpful and responded quickly to our needs. Would recommend read less

Mike Hesley came to our house yesterday and did a fantastic job.He had to replace our old radiator with the... read moreMike Hesley came to our house yesterday and did a fantastic job.He had to replace our old radiator with the wall heater,He was fast,professional and charming,And the price was good.We will use him again and recommend him highly. read less

Tom Kensinger is very professional, knowledgeable, cordial, and did quality work for a good price. Highly recommended!

Alliance service pros came to our house to find out why nothing was flowing from our house into my septic... read moreAlliance service pros came to our house to find out why nothing was flowing from our house into my septic tank. They found that the pipe from the house to the tank was failing due improper installation when the house was built. Alliance arrived at our house before the time frame they gave me. They were up front with every charge throughout the process of identifying the source of our problem. A second truck had to be called in with extra equipment and supplies. They did not leave until our problem was solve. This company is honest, reasonable, professional and the guys are very kind. We would highly recommend this company. read less

Alliance service pros came to our house to find out why nothing was flowing from our house into my septic... read moreAlliance service pros came to our house to find out why nothing was flowing from our house into my septic tank. They found that the pipe from the house to the tank was failing due improper installation when the house was built. Alliance arrived at our house before the time frame they gave me. They were up front with every charge throughout the process of identifying the source of our problem. A second truck had to be called in with extra equipment and supplies. They did not leave until our problem was solve. This company is honest, reasonable, professional and the guys are very kind. We would highly recommend this company. read less

They did a great job! From the customer service Dispatcher Eric. Eric’s of great help in a moment of crisis... read moreThey did a great job! From the customer service Dispatcher Eric. Eric’s of great help in a moment of crisis along with his excellent follow ups skills. The installation services from Mike was processional, courteous, experienced and very knowledgeable. It was great being serviced by Alliance Services professionals. I would definitely use them again and highly recommend them. read less

They were amazing. He was so great. I can't say enough about them.

From the first phone call from Arrick to Jason arriving, I could not be happier. They were honest up front... read moreFrom the first phone call from Arrick to Jason arriving, I could not be happier. They were honest up front and even ended up being cheaper than what was quoted. I will definitely be using them as well as suggesting them to my friends and family. Thank you so much 😊 read less